Bunna Insurance S.C. was established on the 25th of May 2013 under license number 019/13 and started providing General Insurance Service to the Public since August, 2013. September 21, 2021 the company has started providing long-term insurance service. Bunna has accounted ten years operational period. Within this short period, commendable success has been achieved in the capital increase and growth of premium income. The initial paid-up capital of the company was Birr 6,715,000 and to make the Company competent in the sector, to build its reliability among Customers and to comply the capital requirement as per Directive No S/B/34/2014 of the National Bank of Ethiopia, currently, the Paid up Capital of the Company is over Birr 200 million. And branch net work reaches 35 both in Addis Ababa and regional cities. It has more than 50,000 customer base across the country. The Amharic word “Bunna” refers “Coffee” in English. Ethiopia is the birthplace of Coffee. Coffee is the backbone of the economy and has social and cultural significance in Ethiopia. In all directions (East, West, South and North) of the Country, regardless of social status and religion, Coffee is drinking with ritualized ceremony. An invitation to attend a coffee ceremony is considered a mark of friendship or respect and is an excellent example of Ethiopian Hospitality.
To be one of the top five private insurers in Ethiopia by 2034.
ራዕይ
እኤአ በ2034 በኢትዮጵያ ከሚገኙ አምስት ምርጥ የግል የመድህን ሰጪ ተቋማት ውስጥ አንዱ መሆን
Deliver diversified insurance services through state-of-the art IT and competent human resources so as to meet the interests of all stakeholders and enhance access to the uninsured while discharging its corporate social responsibility.
ተልዕኮ
ሁሉን አቀፍ የመድህን አገልግሎቶችን ዘመኑ በደረሰበት ቴክኖሎጂ እና ብቁ የሰው ኃይል በመታገዝ በመስጠት የባለድርሻ አካላትን ፍላጎት ማርካት እና ማህበራዊ ኃላፊነቱን በመወጣት የመድህን አገልግሎትን ለሁሉም ተደራሽ ማድረግ ፡፡
✔ Fulfill Social Responsibility
✔ Integrity
✔ TTeamwork
✔ Technology Oriented
✔ Employee Engagement
✔ Service Quality
✔ Transparency
✔ ማህበራዊ ሀላፊነትን መወጣት
✔ ታማኝነት
✔ የቡድን ስራ
✔ ቴክኖሎጂ ተኮር
✔ ሰራተኛ አካታች
✔ የአገልግሎት ጥራት
✔ ግልፅነት
Our Company incorporates the needs and service expectations of its customers in each of the decisions it make. In line with this, the Company has its own customer service guideline and customer complaint handling system.
The ten commandments of the company for efficient customer service
Our Company has a wide and diversified customer base including prominent enterprises and individuals. Its number of customers reached more than 50,000.
Bunna Insurance has unique features, primarily focused on customer service delivery. In every of the Company’s service units we have unique service quality standards, and other customer service features as mentioned under:
In addition to these, the following elements make Bunna Insurance S.C. unique and preferable in the eyes of our customers.
Our Staffs are the back bone of our company. serving customers honestly with great hospitality is their unique feature. they work with high energy and with a greate belongingness.
Claims Department is the place where our promise is converted to reality. For the purpose the Department is well structured and equipped with qualified and experienced professionals who are serving our esteemed customers with utmost respect and empathy.
The claim can be requested by the insured or his representative at head office or any outline Branchs.
At the time of claim the insured should notify to the organization immediately through phone or by addressing the organizations through any nearest branch office.
For prompt claim service, the customer is required know some concepts and needs to fulfill some documents that are attached on other Informations page of this website under Publication and Forms section and needs to fill the accident notification forms.
For more information
phone:- 011-126-28-61
Email:- cl@bunnainsurance.com
Contact:-
Phone:-
E-mail:-
Our Underwriting Service is special with the following features
Contact:
Phone:-
E-mail:-
የቡና ኢንሹራንስ አ.ማ. የዳይሬክተሮች ቦርድ እሁድ ጥቅምት 4 ቀን 2016ዓ.ም. በታተመው ሪፖርተር ጋዜጣ ላይ 10ኛው መደበኛ እና 7ኛው ድንገተኛ የባለአክሲዮኖች ጉባኤ ህዳር 9 ቀን 2016ዓ.ም. በኢንተር ሌግዠሪ ሆቴል ከጠዋቱ 2፡00 ሰዓት ጀምሮ እንደሚካሄድ ማሳወቁ ይታወቃል፡፡ ሆኖም ከአቅም በላይ በሆነ ምክንያት የስብሰባውን እለት እና ቦታ መቀየር አስፈላጊ ሆኖ ተገኝቷል፡፡ ስለሆነም ስብሰባው ቅዳሜ ህዳር 8 ቀን 2016ዓ.ም. አዲሱ ገበያ ወደ ጎጃም መውጫ የቀለበት መንገድ አደባባዩን አለፍ ብሎ በሚገኘው ስቴይ ኢዚ (Stay Easy) ሆቴል ከጠዋቱ 2፡00 ሰዓት ጀምሮ ጥቅምት 4 ቀን 2016ዓ.ም. በወጣው ሪፖርተር ጋዜጣ ላይ በተላለፈው የስብሰባ ጥሪ ማስታወቂያ ላይ በተዘረዘሩት አጀንዳዎች እና በተጠቀሰው ማሳሰቢያ መሰረት የሚካሄድ መሆኑን ለመግለፅ እንወዳለን፡፡ ለበለጠ መረጃ በስልክ ቁጥር +251-911756227 ደውለው መጠየቅ ይችላሉ፡፡ ቡና ኢንሹራንስ አ.ማ. የዳይሬክተሮች ቦርድ
Annual Report For The Year 2022-2023 Download
Annual Report For The Year 2021-2022 Download
Annual Report For The Year 2020-2021 Download
Annual Report For The Year 2019-2020 Download
Annual Report For The Year 2018-2019 Download
Annual Report For The Year 2017-2018 Download
Annual Report For The Year 2016-2017 Download
Annual Report For The Year 2015-2016 Download
Departments | Telephone | Fax | ||
---|---|---|---|---|
Chief Executive Officer | +251-111-263460 | +251-111-119207 | ceo@bunnainsurance.com | |
Deputy Chief Executive Officer | +251-111-119635 | +251-114-706875 | dceo@bunnainsurance.com | |
Branch Operation & Reinsurance Department | +251-111-263337 | +251-114-706875 | rbo@bunnainsurance.com | |
Finance Department | +251-111-263478 | +251-111-263864 | fn@bunnainsurance.com | |
Marketing Planning & Business Development Department | +251-111-263143 | +251-111-119207 | mbdp@bunnainsurance.com | |
Information Technology Department | +251-111-263079 | +251-111-119207 | IT@bunnainsurance.com | |
Claims Department | +251-111-263045 | +251-111-263477 | cl@bunnainsurance.com | |
Engineering Department | +251-111-559545 | +251-111-119207 | en@bunnainsurance.com | |
Life And Health Branch | +251-111-263103 | +251-114-706097 | life@bunnainsurance.com | |
Facility and Procurement Division | +251-111-263103 | +251-114-706097 | fp@bunnainsurance.com | |
Human Resource Management Division | +251-111-263847 | +251-114-706097 | hr@bunnainsurance.com | |
Internal Audit Service | +251-111-263929 | +251-111-119207 | ia@bunnainsurance.com | |
Risk Management | +251-111-263504 | +251-111-119207 | rm@bunnainsurance.com | |
Legal Service | +251-111-263428 | +251-111-119207 | lg@bunnainsurance.com | Addis Ababa Branchs |
Main Branch | +251-111-580724 | +251-111-119207 | mn@bunnainsurance.com | |
Bole Branch | +251-116-392160 | +251-116-392167 | bl@bunnainsurance.com | |
Kera Branch | +251-115-572972 | +251-115-572946 | kr@bunnainsurance.com | |
Kazanchis Branch | +251-115-583051 | +251-115-584857 | kz@bunnainsurance.com | |
Meshualkiya Branch | +251-114-706796 | +251-111-119207 | mh@bunnainsurance.com | |
Merkato Sebategna Branch | +251-112-732364 | +251-112-732392 | ms@bunnainsurance.com | |
WelloSefer Branch | +251-114-701451 | +251-114-701449 | ws@bunnainsurance.com | |
Hayahult Branch | +251-116-616295 | +251-116-185034 | hh@bunnainsurance.com | |
Lideta Branch | +251-115-576916 | +251-115-576933 | ld@bunnainsurance.com | |
DirTera (Merkato) Branch | +251-112-734598 | +251-112-734605 | dr@bunnainsurance.com | |
Saris Branch | +251-114-707963 | +251-114-707984 | sr@bunnainsurance.com | |
Piazza Branch | +251-111-263617 | +251-111-263823 | pz@bunnainsurance.com | |
Addisu Gebeya Branch | +251-111-546464 | +251-111-547838 | ag@bunnainsurance.com | |
Lebu Branch | +251-114-625011 | +251-114-625385 | lb@bunnainsurance.com | |
Arat Kilo Branch | +251-111-263023 | +251-111-263188 | ak@bunnainsurance.com | |
Africa Godana Branch | +251-116-147370 | +251-116-147372 | bag@bunnainsurance.com | |
Megenagna Branch | +251-116-675089 | +251-116-734236 | mg@bunnainsurance.com | |
Gerji Branch | +251-116-395135 | +251-116-395379 | gj@bunnainsurance.com | |
Kality Branch | +251-0114720273 | +251-0114720964 | ka@bunnainsurance.com | |
Summit Branch | +251-0116681580 | +251-0116681841 | su@bunnainsurance.com | |
Stadium Branch | +251-0115507393 | +251-0115154118 | st@bunnainsurance.com | |
kolfe Branch | +251-0112738887 | +251-0112738754 | ko@bunnainsurance.com | |
Outline Branchs | ||||
Mekelle Branch | +251-342-415137 | +251-342-415237 | mk@bunnainsurance.com | |
Bahir Dar Branch | +251-582-264493 | +251-582-264081 | bd@bunnainsurance.com | |
Adama Branch | +251-222-112035 | +251-222-113058 | ad@bunnainsurance.com | |
Dessie Branch | +251-333-122038 | +251-333-126034 | ds@bunnainsurance.com | |
Hawassa Branch | +251-462-121414 | +251-462-121142 | hw@bunnainsurance.com | |
Debre-Markos Branch | +251-581-781863 | +251-581-787341 | dm@bunnainsurance.com | |
Gonder Branch | +251-583-205252 | +251-583-205353 | gd@bunnainsurance.com | |
woldia Branch | +251-334-314849 | +251-334-314849 | wd@bunnainsurance.com | |
Jimma Branch | +251-472-118700 | +251-472-118701 | jm@bunnainsurance.com | |
DebreBirhan Branch | +251-116-375426 | +251-116-376532 | db@bunnainsurance.com | |
Arba Minch Branch | +251-461814858 | +251-461811100 | am@bunnainsurance.com | |
DireDawa Branch | +251-252-117815 | +251-252-117816 | dd@bunnainsurance.com | |
Semera Branch | +251-333-664929 | +251-333-660282 | sm@bunnainsurance.com |